Group Newsletter N° 21 (UK version)

For a mid-size, international, specialist business such as Business & Decision, the ability to manage innovation is a must. Innovation is key for many of our customers, whether for core business activity or IT departments.

We consider that the link between monitoring developments in technology and its transformation into a valuable offer must be broken down into several steps. Consequently, as soon as a subject likely to correspond with our strategy is detected, we actively contribute to expanding market awareness; we invest in tests, POCs (Proof Of Concept) or prototypes and we are often the first to support software vendors’ initial projects. At the same time, we evaluate the vendor’s commercial value and willingness to invest in the relevant market segment and we communicate with major international analysts to help identify future market leaders. In our industry, long-term investment is based on our ability to decipher the vendor’s roadmap and to help our clients navigate difficult situations. The market is becoming increasingly aware of what we are doing, understanding the solutions and the level of maturity in our approach. This has enabled us to start capitalising on our knowledge through new projects and investments. This is the principle we have adopted in our Master Data Management (MDM) approach and why, in this issue, we are able to present this to you. Enjoy the read.

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Group Newsletter N° 21 (US version)

For a mid-size, international, specialist business such as Business & Decision, the ability to manage innovation is a must. Innovation is key for many of our customers, whether for core business activity or IT departments.

We consider that the link between monitoring developments in technology and its transformation into a valuable offer must be broken down into several steps. Consequently, as soon as a subject likely to correspond with our strategy is detected, we actively contribute to expanding market awareness; we invest in tests, POCs (Proof Of Concept) or prototypes and we are often the first to support software vendors’ initial projects. At the same time, we evaluate the vendor’s commercial value and willingness to invest in the relevant market segment and we communicate with major international analysts to help identify future market leaders. In our industry, long-term investment is based on our ability to decipher the vendor’s roadmap and to help our clients navigate difficult situations. The market is becoming increasingly aware of what we are doing, understanding the solutions and the level of maturity in our approach. This has enabled us to start capitalising on our knowledge through new projects and investments. This is the principle we have adopted in our Master Data Management (MDM) approach and why, in this issue, we are able to present this to you. Enjoy the read.

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Group Newsletter N° 20 (UK version)

2009 ended on a more positive note, with revival in a number of sectors suggesting a more optimistic outlook for 2010. The worldwide economic crisis will leave countless negative impacts by the time it draws to an end, but the "Green" dimension could be a silver lining to this otherwise black cloud.

Awareness of environmental issues is not a new concern, but required a catalyst to force organisations to take real responsibility. Unfortunately, this catalyst has come in the form of the economic crisis. Through trying to optimise and understand the effects of managing resources and energy consumption on our daily lives, we have become increasingly aware of the need to take steps towards the development of sustainable resources. The rise in cost of raw materials, economic uncertainty and the impacts of the crisis on jobs, has made the campaign for environmental sustainability more directly relevant to everyday life. The challenge involves adapting the way we live our lives and changing our consumer habits. We must focus on making profitable and positive investments for the future.

In light of this campaign, Business & Decision has launched the Green data centre project through the Eolas subsidiary, giving users the chance to opt for a more environmentally-friendly solution for "green" hosting. Users of Eolas-hosted internet sites will be participating in environmentally friendly solutions.

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Group Newsletter N° 20 (US Version)

2009 ended on a more positive note with revival in a number of sectors suggesting a more optimistic outlook for 2010.
The worldwide economic crisis will leave countless negative impacts by the time it draws to an end but the "Green" dimension could be a silver lining to this otherwise black cloud. Awareness of environmental issues is not a new concern but required a catalyst to force organizations to take real responsibility. Unfortunately, this catalyst has come in the form of the economic crisis. Through trying to optimize and understand the effects of managing resources and energy consumption, on our daily lives, we have become increasingly aware of the need to take steps towards the development of sustainable resources. The rise in cost of raw materials, economic uncertainty and the impacts of the crisis on jobs, has made the campaign for environmental sustainability more directly relevant to everyday life. The challenge involves adapting the way we live our lives and changing our consumer habits. We must focus on making profitable and positive investments for the future.
In light of this campaign, Business & Decision have launched the Green data center project through the Eolas subsidiary, giving users the chance to opt for a more
environmentally-friendly solution for "green" hosting. Users of an Eolas-hosted internet sites will be participating in environmentally friendly solutions.

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Group Newsletter N° 19 (UK version)

Business & Decision is an International Group with a presence in 19 countries. Given the size of the company, this coverage may seem excessive, but our international presence represents a Group strategy to concentrate expertise in major regions, work closely with our key clients, work in close proximity to our software partners and bring efficiency to project delivery.
Our strong international presence enables the Group to benefit from a variety of innovations as well as support the development of new offerings aligned to specific industries.
One good example of this is seen from our agency in Belgium, which has become the leader of essential Life Sciences and Risk Management practices within the Group. The relationship with our software partners is one of the Group's fundamental values. Our presence in the US and in Germany places us in close proximity to our major partners. Business & Decision has been able to position itself as a prominent partner to major companies from all over the world. Today, we assist these clients in their principal country, and concurrently across several countries at a time, implementing, sharing and optimising our expertise. Our RightDelivery® offering gives our clients the opportunity to optimise the implementation of each project, drawing on support from our service centres in France and the rest of the world, particularly the support of our off-shore service centres, to respond to cultural and language requirements. Finally, it is clear that our international presence distinguishes the Group and proves an asset in establishing and maintaining relationships with clients.

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Group Newsletter N° 19 (US version)

Business & Decision is an International Group with a presence in 19 countries. Given the size of the company, this coverage may seem excessive, but our international presence represents a Group strategy to concentrate expertise in major regions, work closely with our key clients, work in close proximity to our software partners and bring efficiency to project delivery.
Our strong international presence enables the Group to benefit from a variety of innovations as well as support the development of new offerings aligned to specific industries.
One good example of this is seen from our agency in Belgium, which has become the leader of essential Life Sciences and Risk Management practices within the Group. The relationship with our software partners is one of the Group's fundamental values. Our presence in the US and in Germany places us in close proximity to our major partners. Business & Decision has been able to position itself as a prominent partner to major companies from all over the world. Today, we assist these clients in their principal country, and concurrently across several countries at a time, implementing, sharing and optimizing our expertise. Our RightDelivery® offering gives our clients the opportunity to optimize the implementation of each project, drawing on support from our service centers in France and the rest of the world, particularly the support of our off-shore service centers, to respond to cultural and language requirements. Finally, it is clear that our international presence distinguishes the Group and proves an asset in establishing and maintaining relationships with clients.

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Newsletter N°18 (World) - UK

Business & Decision is widely regarded as an international provider of specialist activities, historically through its leadership in BI, and more recently in CRM and its international web agency. The Group has now started a new activity, EIM (Enterprise Information Management) which combines MDM (Master Data Management), IAM (Identity Access Management), ECM (Enterprise Content Management) and BPM (Business Process Management).
In parallel, the Group has developed innovative delivery models by launching the Right Delivery® proposition this provides multi specialist skills in a highly industrialized manner to reduce implementation and maintenance costs for clients.
The focus of B&D's research and innovation is developing multi-competency solutions for specific industries. This research identifies synergies and develops industry knowledge recognizing links between data, processes and specific master data. For example, in Life Sciences B&D is a worldwide player offering expertise covering clinical trials (including CRO: Contract Research Organization and R&D), ERP dedicated to manufacturing, hosting and compliant managed services. Our services combine expertise in BI, CRM, e-Business and EIM for the requirements of Life Science clients. An example is the transfer of clinical data in compliance with the CDISC data exchange standard. Our vertical approach highlights our industry expertise, specific partnerships with software providers and of course, integration capabilities. To learn more, please visit our dedicated website: http://www. businessdecision-lifesciences.com.
Patrick Bensabat, Business & Decision CEO

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Newsletter N°18 (World) - US

Business & Decision is widely regarded as an international provider of specialist activities, historically through its leadership in BI, and more recently in CRM and its international web agency. The Group has now started a new activity, EIM (Enterprise Information Management) which combines MDM (Master Data Management), IAM (Identity Access Management), ECM (Enterprise Content Management) and BPM (Business Process Management).
In parallel, the Group has developed innovative delivery models by launching the Right Delivery® proposition this provides multi specialist skills in a highly industrialized manner to reduce implementation and maintenance costs for clients.
The focus of B&D's research and innovation is developing multi-competency solutions for specific industries. This research identifies synergies and develops industry knowledge recognizing links between data, processes and specific master data. For example, in Life Sciences B&D is a worldwide player offering expertise covering clinical trials (including CRO: Contract Research Organization and R&D), ERP dedicated to manufacturing, hosting and compliant managed services. Our services combine expertise in BI, CRM, e-Business and EIM for the requirements of Life Science clients. An example is the transfer of clinical data in compliance with the CDISC data exchange standard. Our vertical approach highlights our industry expertise, specific partnerships with software providers and of course, integration capabilities. To learn more, please visit our dedicated website: http://www. businessdecision-lifesciences.com.
Patrick Bensabat, Business & Decision CEO

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Newsletter N° 17 (World)

In the previous edition of our newsletter, I announced the launch of our Right Delivery® innovative delivery models and processes to cater for our customers’ unique project requirements. Business & Decision uses a combination of on-site, close-shore, nearshore and off-shore capabilities, to create the optimal delivery model for delivering services in Business Intelligence, CRM, e-Business and EIM.

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Newsletter N° 16 (France)

We are in rapidly changing times … Business & Decision are using this time to develop new propositions which are specifically adapted to its customers evolving needs. In this period of uncertainty Business Intelligence (BI) has again become a top priority with projects focused on profitability, tight monitoring of strategy execution and strict budgetary control. All these initiatives involve increasingly sophisticated and frequent monitoring and management. To meet these requirements Business & Decision has developed two focused propositions.

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