Webinar - Digital & AI rewrite the rules of CX


  • Max Ball - Principal Analyst at Forrester
  • Pascal Buyle - Deputy Head of Customer Services Life & Health at Belfius Insurance
  • Stephane Minana - head of Europe CX & UC Sales Experts team at Orange Business Services
  • Neel Davda - DX Specialist, Enterprise at Genesys

How Digital & AI rewrite the rules of customer engagement with Forrester and Belfius

Artificial Intelligence
Digital Transformation
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