Become a Customer Engagement Expert

We developed different paths at Business & Decision to deepen your expertise and become a Data or Digital expert.

The Customer Engagement Academy is a 5-week tailored program for young professionals to become a Customer Engagement Expert

This hands-on bootcamp is offering a tailor-made training to create a 360° customer view.

Why this Academy?
  • Work with state-of-the-art digital Marketing tools like Adobe, Microsoft
  • Learn with a combination of group exercises, classroom trainings & digital learning environment
  • Get dedicated coaching from our senior experts

Create a full customer journey

In this program you will learn how to create the best customer journey based on collected data, using online personalization and capturing online events.

“ Business & Decision listened to my ambitions & objectives. We have built an action plan together to help me grow professionally & beyond. ”

Jahi Customer Engagement
JAHI
CUSTOMER ENGAGEMENT

“ Since I started as a Junior here, I always feel supported by the management which helped me to learn faster & broader. ”

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WIM
CUSTOMER ENGAGEMENT EXPERT

Grow your career with us

In addition, you will benefit from a complete & tailored HR and management support. This includes welcome session, coaching by senior colleagues, regular meetings with your manager, mid-term evaluation, etc...

Get in touch with us

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Emilie
Talent partner
Contact
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Join our Customer Engagement Academy

Register now