Business Analyst

Business et Decision, an Orange Business Services affiliate since 2018, is looking for consultants to reinforce its Business consulting practice. If you are a heavy expert ready to share some knowledge, this role is for you. If you are eager to join our transversal team focusing on data and digital large-scale projects in a challenging environment, you should probably keep on reading!

Position and missions

As a member of the Business Analysts team, you will be working on business & functional analysis missions, related to one or more project contexts. Business domains will typically relate to customer engagement, Data Intelligence or other digital domains, with focus on the financial, utilities, transport and media sector. 

You are being proactive in meeting and managing customer needs and expectations. You manage and facilitate cross-functional teams during business analysis activities. You quantify information, detect tasks, define priorities and manage the execution of tasks, facilitate meetings and bring presentations to diverse audiences. You participate in Business Process Modelling, Business Process Improvement and Data Modelling. You bring Data Management into practice and apply Data Management knowledge areas.

Profile

We challenge you to directly apply if you recognize yourself in some of the following attributes. See you soon! 

  • At least 4-5 years hands-on experience in Business & Functional analysis in the context of large-scale implementation projects 
  • Experience with at least 5 of the following domains: Business case analysis, Business process analysis & design, Business requirement analysis & design, Business Solution Definition & Business Architecture Design, Functional analysis, design and testing, Data modelling (classical data modelling as well as star scheme modelling), Business change management 
  • Experience in one or more of the following operational or analytical business areas: Marketing Automation & optimization, Digital and social Marketing, sales force automation, Marketing analysis, sales reporting, dashboarding, benchmarking, customer servicing dashboarding, general reporting & analysis, Data analytics & visualization, data quality, data analysis and data science, GDPR compliances 
  • Experience in the context of tool implementation: CRM tools, BI reporting & analysis tools, Portal environments and tools, Data Governance (metadata, MDM, data quality)

Communication & reporting skills: 

  • Be able to clearly communicate with user stakeholders at different levels, build trust and credibility 
  • Although strongly business oriented, a good affinity with and interested in technological solutions, with the capability to communicate effectively with technically oriented stakeholders 
  • Able to operate effectively in workshop and interview context 
  • Proficient reporting and documentation skills 
  • Autonomy and solutions oriented 
  • Dynamic team player 
  • Fluent in English and French and/or Dutch