De Lijn is a Belgium public transportation company
De Lijn was looking to improve their public transport service with a tool that could deliver & combine data insights about public transport utilization, timeliness & traffic fluidity. They needed to get to know better their customers in order to offer a customer-friendly and personalized service, to warn & keep informed individual customer when detours, cancellations would occur.
Business & Decision team implemented the Mobility Tool deployed on Tableau. As a result this tool provided clear insights with different combined dashboard answering various use cases.
- Integrated view of multiple use cases at different levels of details
- Increased visibility & insights for public transport performance
- Better & quicker decisions
- User friendly & performance tool to visualize huge amount of data